Transform Your Travel Dreams Into Authentic Adventures

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us for support. This includes your name, email address, phone number, travel preferences, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel planning services, communicate with you about your travel plans, send you technical notices and support messages, and respond to your comments and questions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website and conducting business, as long as those parties agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 555-0187.

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Terms of Service

Last Updated: December 2024

Service Agreement

By using Authentic Journey Plans' services, you agree to these terms. We provide personalized travel planning services including itinerary creation, booking assistance, and travel support.

Service Fees and Payment

Our planning fees are clearly outlined in our pricing section and are separate from actual travel expenses. Payment is required before we begin detailed planning work. All fees are non-refundable after planning work has commenced.

Client Responsibilities

Clients must provide accurate information about their travel preferences, budget, and requirements. Clients are responsible for obtaining necessary travel documents, insurance, and following our recommendations responsibly.

Booking and Changes

We assist with bookings but are not responsible for third-party policies regarding changes, cancellations, or refunds. Travel insurance is strongly recommended for all trips.

Limitation of Liability

Our liability is limited to the amount of planning fees paid. We are not responsible for acts of nature, political situations, or other circumstances beyond our control that may affect your travel plans.

Satisfaction Guarantee

We stand behind our work and will address any concerns about our planning services. However, we cannot guarantee that all aspects of your travel experience will meet your expectations due to factors outside our control.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us understand how you use our site and improve your experience.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: These cookies track your browsing habits to enable us to show advertising which is more relevant to you and your interests.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or disabling cookies may affect the functionality and performance of our website.

Third-Party Cookies

We may use third-party services that also set cookies on your device. These services have their own cookie policies which we encourage you to review.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

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DMCA Policy

Last Updated: December 2024

Copyright Policy

Authentic Journey Plans respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement that the notification is accurate and that you are the copyright owner or authorized to act on behalf of the owner

DMCA Agent

Please send DMCA notices to:

DMCA Agent
Authentic Journey Plans LLC
247 Madison Avenue, Suite 1201
New York, NY 10016
Email: [email protected]

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may file a counter-notification with our DMCA agent containing the required information as specified by the DMCA.

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GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Union, you have certain data protection rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing

We process your data based on:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract: When processing is necessary for a contract we have with you
• Legal obligation: When we must process your data to comply with the law
• Legitimate interests: When processing is necessary for our legitimate business interests

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Contact Our Data Protection Officer

If you have any questions about this GDPR compliance statement or wish to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: 247 Madison Avenue, Suite 1201, New York, NY 10016, United States